“The digital workplace is an enduring place of work for staff, contractors and the wider organization. If you don’t put some level of policy rules around it, it will come back and bite you through digital fragmentation, duplication of data and content becoming less compelling and accurate.”

(Interested in learning more about the challenges and opportunities impacting the new digital worlds where we work? Join us for Digital Workplace Experience June 19 to 21 at the Radisson Blu Aqua hotel in Chicago. Simpler Media Group, Inc., publisher of CMSWire and creator of DX Summit, and boutique consultancy Digital Workplace Group (DWG) are working as strategic partners to present #DWEXP17.)

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Free Weekday Coverage of Current Issues - 11/08/2017

In the 11/08/2017 edition:

  • Views of Job Situation Improve Sharply, but Many Still Say They’re Falling Behind Financially

    Pew – Share saying there are ‘plenty of jobs available’ at 16-year high: “The public’s views of local job availability continue to improve. Currently, 50% of Americans say there are plenty of jobs available in their communities – the highest number saying that jobs are plentiful in Pew Research Center surveys dating to 2001. Since June […]
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    Gallup – How Americans Perceive Government in 2017

    How Americans Perceive Government in 2017 – by Jeffrey M. Jones, Frank Newport and Lydia Saad: “Gallup has recently published a series of articles detailing Americans’ views on the performance of government and how they would prefer it function. Here we have assembled the findings to provide a one-stop summary of public opinion on the […]
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    A data journalist’s microguide to environmental data

    Data Driven Journalism: “With the recent onslaught of hurricanes, such as Harvey, Irma, and Maria, and wildfires in Spain, Portugal and California, data journalists have been working hard to interpret scientific data, as well as getting creative to make it reader friendly. The COP23 (do I hear climate change?) also serves as a great opportunity […]
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    Google partners with Aclima in mapping out air pollution levels on Google Earth

    TNW: “Google has undertaken yet another initiative that aims to raise awareness of the importance of protecting the environment. The company has teamed up with envirotech firm Aclima to measure air pollution levels in California and map out the findings on its Earth platform. The effort will see the two companies release hyperlocal air quality […]
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    EFF – Here’s How Congress Should Respond to the Equifax Breach

    “There is very little doubt that Equifax’s negligent security practices were a major contributing factor in the massive breach of 145.5-million Americans’ most sensitive information. In the wake of the breach, EFF has spent a lot of time thinking through how to ensure that such a catastrophic breach doesn’t happen again and, just as importantly, […]
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    Testimony by Cater Page to House Intel Committee

    The Hill: “Carter Page, a former foreign policy adviser to the Trump campaign, testified behind closed doors before the House Intelligence Committee for nearly eight hours on Thursday [November 2, 2017], revealing previously undisclosed details in the ongoing probes into Russian election meddling. Read Page’s full testimony here:”
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    White Paper – The OA effect: How does open access affect the usage of scholarly books?

    “Springer Nature published a white paper The OA effect: How does open access affect the usage of scholarly books? on 7 November 2017. This report presents the first major comparative analysis of usage data for OA and non-OA scholarly books, and provides an informed view of how a book benefits from OA publication. It also highlights […]
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    Artificial intelligence and the library of the future, revisited

    Artificial intelligence and the library of the future, revisited. Catherine Nicole Coleman Digital Research Architect Research Director, Humanities + Design, Stanford Libraries. November 3, 2017. “There are two breakthrough technologies catching fire on campus these days. One of them, CRISPR-Cas9, is changing our relationship to the physical world through gene editing. The other, Artificial Intelligence […]
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    Access vs. Accessibility in Scholarship and Science

    Rick Anderson, The Scholarly Kitchen, November 6, 2017: “One of the things we talk about a lot here in the Scholarly Kitchen, and in the various neighborhoods and niches of the scholarly-communication ecosystem generally, is public access to scholarly and scientific publications. We discuss the degree to which everyone ought to have access to those […]
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    GPO and LC release digitized version of Congressional Record 1891-1911

    “The U.S. Government Publishing Office (GPO) partners with the Library of Congress to release the digital version of the bound Congressional Record from 1891-1911 on GPO’s govinfo (https://www.govinfo.gov/app/collection/crecb_gpo/_crecb). This release covers the debates and proceedings of the 52nd through the 61st Congresses. This era of Congress covers historical topics such as: The final two years […]
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    After Sutherland Springs, Cornyn Announces Bill to Strengthen Background Check System

    The New York Times – Air Force Error Allowed Texas Gunman to Buy Weapons – “The Air Force admitted that it didn’t enter Devin P. Kelley’s domestic violence court-martial into a database that could have prevented him from buying a gun.” News release: “‘As each new detail emerges from what is still an ongoing investigation, […]
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    Twitter postings are now 240 characters for most users

    Twitter blog posting, November 7, 2017: “In September, we launched a test that expanded the 140 character limit so every person around the world could express themselves easily in a Tweet. Our goal was to make this possible while ensuring we keep the speed and brevity that makes Twitter, Twitter. Looking at all the data, […]
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    The future of the workplace

    What will the digital experience of work look and feel like in 2025? What will be a typical “day in the life” of a digitally enabled worker?

    This thought leadership report will take a holistic view of the future workplace and experience of work, focusing on the intersection between physical and digital workplaces. It will explore perspectives from a range of leaders, mapping out the key features of the future landscape of work as well as their implications for digital workplace practitioners now.

    Related research:

    • The Digital Renaissance of Work: Delivering digital workplaces fit for the future – download free chapters
    • How Mature is your Digital Workplace? What leading organizations discover from the DWG Digital Workplace Maturity Benchmark – download free report

    2. Knowledge management in the digital workplace

    Knowledge management (KM) is alive and well and a key component of the evolving digital workplace. This research will provide practitioners with an understanding of the role of KM in the digital workplace, and enable them to gain key learnings from the field of KM that are relevant to their roles.

    It will examine questions such as: What are the barriers to knowledge “flow” in the fragmented digital workplace? What is the potential for a major shift in knowledge worker productivity in the digital workplace? How and to what extent should KM and digital workplace strategies be aligned?

    Related research:

    3. Achieving digital workplace integration

    Is a fully integrated digital experience of work an achievable goal or just a utopian dream? And, if achievable, is it desirable?

    This research will build on DWG’s user experience research track to explore the integration challenge faced by most organizations embarking on a digital workplace programme of work. It will explore challenges and opportunities posed by the proliferation of tools and applications, increasing fragmentation, company provided vs. bring your own device (BYOD), company hosted vs. cloud, pressures from consumer technology, use of open APIs – and more.

    Related research:

    4. Adoption strategies for the digital workplace

    DWG research relating to adoption is consistently popular among members, covering topics such as change management, organizational readiness, user-centred design and culture.

    This paper will build on previous research to analyse what factors contribute to a successful adoption strategy and approach for digital workplace initiatives. It will provide practitioners with a “psychology 101” of key theories and frameworks for understanding how and why users do or don’t adopt new technologies.

    Related research:

    5. Best practices for content strategy

    This research will build on “Managing Intranet Content”, one of the top three most popular reports in the DWG research library, to re-examine the content strategy from a digital workplace perspective.

    It will tap into industry good practice to address challenges such as aligning content platforms, dealing with multiple languages, achieving global–local balance, ensuring user needs help drive content, auditing and analytics – and more. The research will explore key practices for establishing an effective content strategy for the digital workplace.

    Related research:

    6. Leadership in the digital workplace

    Being digital workplace “savvy” is a critical component of 21st century leadership; and strong digital leadership is essential to digital workplace success.

    This research will provide leaders with a comprehensive overview of what they need in order to:

    • lead in the digital workplace – including skills, principles and leadership style
    • lead the digital workplace – including understanding and evaluating the landscape and establishing the programme.

    It will include leadership “spotlights” to highlight good practice, as well as self-assessment tools for leaders.

    Related research:

    7. Defining and implementing mobile strategy

    Without a comprehensive mobile strategy, the potential of the digital workplace to enable an anywhere, anytime workplace is hampered by partial or tentative efforts at mobilization.

    In 2016, 52% of DWG members said that the intranet is available on both company-provided and employee-owned devices, while 27% said it is available on company-provided devices only. Although many organizations are making progress with mobile, particularly in terms of empowering employees at the frontline, an opportunity exists to accelerate practice.

    This research will explore approaches to delivering mobile services to the workforce.

    Related research:

    • Success with Enterprise Mobile: How tools for frontline employees drive value – download executive summary
    • Enterprise Mobility: An intranet perspective.(Available only to DWG members via a secure extranet)

    As always, the DWG team is incredibly excited to see the launch of the new programme. DWG’s Managing Director of Member Services and Strategic Partnerships, Nancy Goebel, says:  

    We are delighted to unveil our 2017 research programme to our members knowing that they see our evidence-based white papers as a trusted source for actionable insights and real-world examples that address most pressing challenges, deliver innovative thinking and help accelerate efforts.”

    Also commenting on the programme, DWG’s Director of Research, Elizabeth

    Marsh, says: “For me the DWG research programme is about helping to drive forward member practice, so it’s always an exciting moment when we announce the topics for the coming year. We’re continually building new knowledge around core areas of intranet and digital workplace practice, helping members with step-by-step guides, checklists, and examples of great practice – as well as pushing the boundaries in terms of thought leadership pieces.”

    What members say about research

    “It’s great to see intranet best practices from real-life examples. Also, DWG provides a lot of explanations to help support their recommendations. I’m constantly searching for tips and guidelines on the internet for ‘intranet best practices’, but what I find is that there’s no data to support those recommendations.”
    Tiffani Crawle, Digital Reporting & Analytics Consultant at The Coca-Cola Company.

    “Our default position is always to check the research library first and if there’s something relevant to what we’re doing there, we start with that.”
    Matthew Beckett, Digital Specialist, Intranet at Schroders.

    To join organizations like 3M, Adobe, BT, The Coca-Cola Company, IKEA, Scottish Government and Verizon, who are already benefiting from DWG research, contact Nancy Goebel, Managing Director, Member Services and Strategic Partnerships to learn more.

    Research and Resources

    2017 Member Research Programme

    front cover of the changing role of IC small versionDownload PDF»

    Arrange a call to learn more

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